WhatsApp AI concierge

Your properties answer their own WhatsApp.

Guests text — the AI replies with the wifi, check-in details and house rules, in their language, only during their stay. Everyone else gets silence.

Start free See how it works

14-day trial · no card · your number stays yours

Hotel Alvero

Concierge · online

Two guests, two languages — one number, no host in the loop.

How it works

Live in the time it takes to make a coffee.

  1. 01

    Add your property — or let the AI import it

    Paste your Airbnb or Booking listing and the AI fills in the wifi, check-in details, house rules and amenities. You review and save.

  2. 02

    Add your guests' numbers with their dates

    One booking: the stay dates and the guest phone numbers. Bulk-paste them — each line is validated live before you save.

  3. 03

    The AI answers on WhatsApp, 24/7, in their language

    During the stay window only, guests get instant, accurate replies about that one property. You do nothing.

What it does

A concierge that knows your property and its guests.

Answers only your real guests

Unregistered numbers and guests outside their dates get nothing — no "who are you?", just silence. It is the core rule.

Learns your property by itself

Import your listing at setup, and every question you answer becomes permanent knowledge — always with your approval first.

Your own WhatsApp number

On Pro and up, connect your real number with a QR code. Guests talk to your hotel, not a shared line.

Escalates to you when it matters

Complaints, emergencies, or anything it does not know go straight to you on WhatsApp and Telegram.

Speaks the guest's language

It detects the language of each message and replies in it — Albanian, Italian, English, German and more. Nothing to configure.

Welcome & checkout messages on autopilot

Check-in day greetings and checkout reminders send themselves, from templates you control.

Strangers get silence. Guest data is purged automatically.

No phone numbers, emails or full names are ever sent to the AI. Only real guests inside their stay window get a reply, and messages are deleted after your retention window.

  • Silence for unregistered numbers
  • PII never leaves for the AI provider
  • Automatic data retention limits

Pricing

Start free. Pay when it earns its keep.

Compare plans

Trial

Try it on one property, no card.

Free for 14 days

  • 1 property
  • 200 AI messages
  • Shared StayReply number
Start free

Host

For a handful of listings.

€9 per month

  • 3 properties
  • 1,500 AI messages / mo
  • Shared StayReply number
Start free
Most popular

Pro

Use your own WhatsApp number.

€19 per month

  • 10 properties
  • 6,000 AI messages / mo
  • Your own WhatsApp number
Start free

Agency

For property managers at scale.

€49 per month

  • 30 properties
  • 25,000 AI messages / mo
  • Your own WhatsApp number
Start free

All plans include self-learning, AI import and proactive messages. Prices in EUR, billed monthly.

FAQ

Questions hosts ask.

Still unsure? Start the free trial — it takes minutes and needs no card.

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No. They text your WhatsApp number the same way they would text a friend. There is nothing to download and no app to open.

Nothing at all. Unregistered numbers, and guests messaging outside their stay dates, receive no reply of any kind. That silence is deliberate and central to how StayReply works.

On the Trial and Host plans, guests text a shared StayReply number and the AI routes each message by the guest's dates and property. On Pro and Agency you connect your own WhatsApp number instead.

It tells the guest it will check with you, and notifies you on WhatsApp and Telegram. Your reply is sent to the guest and can become permanent property knowledge with a single tap.

It detects and replies in the guest's own language automatically — including Albanian, Italian, English and German — with no per-language setup.

Phone numbers, emails and full names are never sent to the AI provider, and guest messages are purged automatically after your retention window (90 days by default).

Let your properties handle their own messages.

Set up one property, add a booking, and watch the AI answer in the guest's language — during their stay, and only then.

Start free See pricing

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